Shipping, Returns & Refunds – Aphiara Empire (CA0410011-X)
1. Shipping
- Orders are processed promptly, usually within 1–3 business days after payment confirmation.
- Delivery times are estimates and may vary due to courier services or customs procedures.
- Shipping costs are calculated at checkout and are non-refundable.
2. Returns & Exchanges
- Returns or exchanges are accepted only for defective or damaged items.
- Return requests must be made within 3-5 days of receiving the product.
- Items must be returned in original condition and packaging.
- Personalized or custom-made items cannot be returned unless faulty.
3. Refunds
- Refunds are processed after inspection of the returned items.
- Refunds will be issued via the original payment method.
- Shipping costs are non-refundable, except for damaged or defective items.
4. Return Address
- Please return items to the same address from which you received the package (the sender’s address shown on your parcel).
- This ensures the return is processed correctly and reaches us safely.
5. How to Return an Item
- Contact us at support@aphiara.com or whatsapp at 01112937226 to request a return.
- Include your order number, reason for return, and photos if the item is defective or damaged.
- Pack the item securely to avoid damage during shipping.
6. Contact Us
For any questions regarding shipping, returns, or refunds, please contact us.