Order & Customer Information Policy
Last updated: October 2025
At Aphiara Empire (CA0410011-X), we strive to deliver every order smoothly and accurately. To ensure successful delivery and a pleasant shopping experience, customers are required to provide correct and complete personal information when placing orders on www.aphiara.com.
1. Accuracy of Information
All customers must ensure that the following details are accurate and up to date at the time of purchase:
- Full name
- Delivery address
- Contact number
- Email address
- Payment information
Providing incorrect or incomplete information may result in delayed or failed deliveries.
2. Customer Responsibility
Aphiara Empire will not be held responsible for:
- Delays, losses, or failed deliveries caused by incorrect shipping addresses.
- Invalid or unreachable phone numbers or emails provided by the customer.
- Errors made during checkout, including quantity, product selection, or color choices.
It is the customer’s sole responsibility to review all order details before confirming payment.
3. Corrections and Updates
If you realize that any information provided is incorrect, please contact us immediately at support@aphiara.com.
We will do our best to assist before your order is shipped, but we cannot guarantee changes once dispatch has started.
4. Refused or Undeliverable Packages
Orders returned to us due to incorrect address or repeated failed delivery attempts will be reshipped at the customer’s expense.
Refunds will not be issued for unclaimed or wrongly addressed parcels.
5. Contact Us
For questions or concerns about your order details, please contact:
📧 support@aphiara.com
🏢 Aphiara Empire (CA0410011-X)