Shipping Policy

Last updated: October 2025

Thank you for shopping with Aphiara Empire (CA0410011-X).
This Shipping Policy explains how we process and deliver your orders placed on www.aphiara.com.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
You will receive an email confirmation once your order has been shipped, along with tracking details.

2. Shipping Duration

• West Malaysia: 2–5 business days
• East Malaysia (Sabah & Sarawak): 3–6 business days
• International Orders: Shipping times may vary based on destination and customs clearance.

Delays may occur during festive seasons or unforeseen courier disruptions.

3. Shipping Fees

Shipping costs are calculated at checkout based on your delivery location.
Free shipping may be offered during promotional periods — check our homepage for current offers.

4. Tracking Your Order

Once shipped, you’ll receive a tracking number via email or WhatsApp.
You can use this number to track your parcel on the courier’s website.

5. Delivery Issues

If your package does not arrive within the expected timeframe, please contact us at support@aphiara.com.
We will assist in contacting the courier and resolving the issue as soon as possible.

Aphiara Empire is not responsible for delays caused by courier services or incorrect shipping addresses provided by customers.

6. Contact Us

For any questions about shipping or delivery, please reach out to:
📧 support@aphiara.com
🏢 Aphiara Empire (CA0410011-X)